Ascent Nutrition will honor any return sent back to us within 30 days of ordering if the customer is not satisfied with their purchase.
- Ascent Nutrition does not cover return shipping or provide return labels, these are the responsibility of the customer.
- We will refund the owed amount upon receiving the return and processing the return back into our facility. Alternatively a refund may be issued upon receiving a photo of the return receipt by the customer via email to email@example.com
Steps to return an order to us for a refund:
- Please email us at firstname.lastname@example.org to notify us about your return. This will ensure you can get your refund processed as quickly as possible. (please include the product and quantity you are returning and the reason for the return)
- Package your return for shipment back to us, if possible please use the original packaging. (please contact us for the return shipping address at email@example.com)
- Please email us a photo of your return receipt at firstname.lastname@example.org for a refund. Alternatively you may wait until we have received your return and have processed this back into our facility.
Please email us with any further questions or concerns about our return policy at email@example.com.
We appreciate your business and support!